INTELLIGENT AUTOMATION

Automatización empresarial

IT AUTOMATION

Process automation involves streamlining processes and automating repetitive tasks within an organization through the application of technology. This entails a series of benefits that allow the company to increase its efficiency and productivity.

IT automation is the automation of administration, support and IT services in processes and workflows that are currently manual. This in turn relieves pressure on IT professionals while saving cost and time

Which companies can benefit from IT Automation?

If you feel that your company is too small and does not require the automation process, then this article is for you. Automation software is a tool that facilitates the integration of processes between different areas of your company, helping to unify the infrastructure and eliminate blockages. Regardless of the IT team and department structure, your company should also benefit from automation.

What benefits does it bring?

• Eliminate human error. With automation software, human intervention can be dispensed with for certain tasks, which in turn significantly reduces process failures.

• Increase employee potential. By reducing the workload and eliminating operational, repetitive and time-consuming tasks from employees, it allows them to redirect their time to other more strategic tasks with a greater economic impact for the company.

• Greater technological efficiency. Automated processes ensure that technology is only used when necessary.

• Cut costs. Intelligent automation generates significant economic savings by eliminating reprocessing and reducing task execution times

What can be automated?

Many processes can be automated. Here are just a few examples:

• incident tracking system, through which frequently asked questions are automatically collected, duplicate requests are identified and eliminated so that they are finally redirected to employees trained to solve them

• Customer service based on a virtual assistant or chatbot that identifies customer issues while providing the help they need through automated responses

• proactively managed system health checks, cybersecurity automation and endpoint protection management

• accounting tasks such as payment records, invoices, inventory